This session focuses on strengthening staff skills in de-escalation using the Handle With Care framework. Participants will review key principles for recognizing early signs of escalation, responding calmly, and using proactive strategies to support students experiencing heightened emotions or stress. The training will emphasize practical techniques for maintaining safety, preserving student dignity, and preventing situations from intensifying. Through discussion, reflection, and scenario-based practice, staff will refine their ability to apply Handle With Care processes in real school settings, ensuring consistent, supportive responses that prioritize student well-being and a safe learning environment.